{"id":45,"date":"2025-12-18T09:20:42","date_gmt":"2025-12-18T14:20:42","guid":{"rendered":"https:\/\/www-staging.telemedic.ca\/?page_id=45"},"modified":"2026-03-05T15:24:23","modified_gmt":"2026-03-05T20:24:23","slug":"solution","status":"publish","type":"page","link":"https:\/\/www-staging.telemedic.ca\/fr\/solution\/","title":{"rendered":"Solutions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"45\" class=\"elementor elementor-45\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5bf3512e e-con-full e-flex e-con e-parent\" data-id=\"5bf3512e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3eb5d699 elementor-widget elementor-widget-heading\" data-id=\"3eb5d699\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Solutions SOFI<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cf854b7 e-flex e-con-boxed e-con e-parent\" data-id=\"cf854b7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bdf496e elementor-widget elementor-widget-heading\" data-id=\"bdf496e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Logiciel de gestion <br>en milieu de vie pour RPA, <br>RI et CHSLD au Qu\u00e9bec<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a7ed0b8 elementor-widget elementor-widget-image\" data-id=\"a7ed0b8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"768\" height=\"22\" src=\"https:\/\/www-staging.telemedic.ca\/wp-content\/uploads\/2026\/02\/bande-SOFI-768x22.png\" class=\"attachment-medium_large size-medium_large wp-image-881\" alt=\"\" srcset=\"https:\/\/www-staging.telemedic.ca\/wp-content\/uploads\/2026\/02\/bande-SOFI-768x22.png 768w, https:\/\/www-staging.telemedic.ca\/wp-content\/uploads\/2026\/02\/bande-SOFI-300x9.png 300w, https:\/\/www-staging.telemedic.ca\/wp-content\/uploads\/2026\/02\/bande-SOFI.png 911w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dbb16dd elementor-hidden-mobile elementor-widget elementor-widget-text-editor\" data-id=\"dbb16dd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\">SOFI propose un logiciel de gestion en milieu de vie au Qu\u00e9bec con\u00e7u pour structurer les soins en RPA, RI et CHSLD. La plateforme centralise l\u2019information, am\u00e9liore la tra\u00e7abilit\u00e9 et simplifie les op\u00e9rations quotidiennes.<\/p>\n<p class=\"p1\">D\u2019abord, SOFI organise les routines de travail, les plans d\u2019assistance et les suivis cliniques dans un environnement s\u00e9curis\u00e9. Ensuite, elle facilite la communication entre les \u00e9quipes et renforce la coordination des interventions. De plus, la solution soutient la conformit\u00e9 r\u00e9glementaire gr\u00e2ce \u00e0 une gestion structur\u00e9e des dossiers informatis\u00e9s et des indicateurs de performance.<\/p>\n<p class=\"p1\">Ainsi, les gestionnaires obtiennent une vision claire et en temps r\u00e9el des activit\u00e9s de leur \u00e9tablissement. Par cons\u00e9quent, ils prennent des d\u00e9cisions plus rapides et mieux align\u00e9es avec les exigences du r\u00e9seau de la sant\u00e9 au Qu\u00e9bec.<\/p>\n<p class=\"p1\">Enfin, ce logiciel gestion milieu de vie Qu\u00e9bec am\u00e9liore la performance op\u00e9rationnelle tout en r\u00e9duisant la charge administrative.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-644e5fa2 e-flex e-con-boxed e-con e-parent\" data-id=\"644e5fa2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-65e784ba elementor-widget elementor-widget-menu-anchor\" data-id=\"65e784ba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"Utilisation\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0a3e48d elementor-widget elementor-widget-heading\" data-id=\"0a3e48d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Utilisation intuitive et apprentissage simplifi\u00e9<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1db29c76 e-flex e-con-boxed e-con e-parent\" data-id=\"1db29c76\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-1040f358 e-con-full e-flex e-con e-child\" data-id=\"1040f358\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-55550364 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"55550364\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;slideInLeft&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-17c7f83f elementor-widget elementor-widget-image\" data-id=\"17c7f83f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"600\" height=\"600\" src=\"https:\/\/www-staging.telemedic.ca\/wp-content\/uploads\/2025\/12\/service-SOFI-01.webp\" class=\"attachment-large size-large wp-image-47\" alt=\"\" srcset=\"https:\/\/www-staging.telemedic.ca\/wp-content\/uploads\/2025\/12\/service-SOFI-01.webp 600w, https:\/\/www-staging.telemedic.ca\/wp-content\/uploads\/2025\/12\/service-SOFI-01-300x300.webp 300w, https:\/\/www-staging.telemedic.ca\/wp-content\/uploads\/2025\/12\/service-SOFI-01-150x150.webp 150w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-419d453 e-con-full e-flex e-con e-child\" data-id=\"419d453\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7e96ac50 elementor-widget elementor-widget-text-editor\" data-id=\"7e96ac50\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>La plateforme SOFI est pens\u00e9e pour une utilisation simple et accessible, mettant en avant des pictogrammes et des tuiles de couleurs vives afin de faciliter la navigation pour tous les utilisateurs. Cette approche visuelle permet \u00e0 chacun de s\u2019orienter rapidement et efficacement dans l\u2019interface.<\/p>\n<ul>\n<li><strong>L\u2019aide en ligne<\/strong> de SOFI propose l\u2019ensemble de la documentation n\u00e9cessaire ainsi que des capsules vid\u00e9o de formation accessibles directement en ligne. Ce soutien int\u00e9gr\u00e9 favorise un apprentissage autonome et rapide, permettant \u00e0 chaque utilisateur de ma\u00eetriser les fonctionnalit\u00e9s de l\u2019outil \u00e0 son rythme.<br \/><br \/><\/li>\n<li><strong>L\u2019int\u00e9gration des nouveaux employ\u00e9s s\u2019effectue avec aisance<\/strong> gr\u00e2ce \u00e0 la simplicit\u00e9 d\u2019utilisation de la plateforme et \u00e0 la disponibilit\u00e9 des outils de formation. Les nouveaux membres du personnel peuvent ainsi s\u2019approprier rapidement le fonctionnement de SOFI, ce qui facilite leur prise en charge des t\u00e2ches quotidiennes.<br \/><br \/><\/li>\n<li><strong>La plateforme est bilingue<\/strong>, offrant une exp\u00e9rience adapt\u00e9e tant en fran\u00e7ais qu\u2019en anglais. De plus, son aspect visuel est con\u00e7u pour compenser les enjeux li\u00e9s \u00e0 la barri\u00e8re de langage, assurant ainsi une communication efficace et inclusive pour tous les utilisateurs.<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1eb6f5a0 e-flex e-con-boxed e-con e-parent\" data-id=\"1eb6f5a0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-76b58117 elementor-widget elementor-widget-menu-anchor\" data-id=\"76b58117\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"tracabilite\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-433d8113 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"433d8113\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6e6c06c e-flex e-con-boxed e-con e-parent\" data-id=\"6e6c06c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6c84ba3 elementor-widget elementor-widget-heading\" data-id=\"6c84ba3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Tra\u00e7abilit\u00e9 de l\u2019information clinique, administrative et financi\u00e8re<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-24f721af e-flex e-con-boxed e-con e-parent\" data-id=\"24f721af\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-cfd023c e-con-full e-flex e-con e-child\" data-id=\"cfd023c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-38c95baa e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"38c95baa\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;slideInLeft&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5e403717 elementor-widget elementor-widget-image\" data-id=\"5e403717\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"600\" height=\"600\" src=\"https:\/\/www-staging.telemedic.ca\/wp-content\/uploads\/2025\/12\/service-SOFI-03-1.webp\" class=\"attachment-large size-large wp-image-48\" alt=\"\" srcset=\"https:\/\/www-staging.telemedic.ca\/wp-content\/uploads\/2025\/12\/service-SOFI-03-1.webp 600w, https:\/\/www-staging.telemedic.ca\/wp-content\/uploads\/2025\/12\/service-SOFI-03-1-300x300.webp 300w, https:\/\/www-staging.telemedic.ca\/wp-content\/uploads\/2025\/12\/service-SOFI-03-1-150x150.webp 150w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e244ec1 e-con-full e-flex e-con e-child\" data-id=\"e244ec1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6cd15aae elementor-widget elementor-widget-text-editor\" data-id=\"6cd15aae\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>Clinique <\/strong><\/p><p>SOFI se distingue par sa capacit\u00e9 \u00e0 faciliter la communication interne et la gestion des dossiers. L\u2019outil offre :<\/p><ul><li><strong>Une messagerie interne performante<\/strong>, permettant un \u00e9change rapide et efficace entre les diff\u00e9rents utilisateurs.<\/li><li><strong>Le rapport interservices<\/strong> assure une transmission fluide des informations essentielles, contribuant \u00e0 une meilleure coordination entre les diff\u00e9rents intervenants mais aussi les d\u00e9partements.<\/li><li><strong>Les notes aux dossiers<\/strong> sont facilement accessibles et organis\u00e9es, ce qui simplifie le suivi des interventions et la tra\u00e7abilit\u00e9 des actions men\u00e9es aupr\u00e8s de la client\u00e8le.<\/li><li><strong>La surveillance et l\u2019\u00e9valuation<\/strong> de la condition de la client\u00e8le sont centralis\u00e9es, permettant une vue d\u2019ensemble actualis\u00e9e et pr\u00e9cise.<ul><li>Formulaire d\u2019\u00e9valuation des besoins \u2013 personnalisable<\/li><li>Classification Ressources interm\u00e9diaires et de type familiale<\/li><\/ul><\/li><li><strong>Le<\/strong><strong> plan de travail<\/strong> individualis\u00e9 permet de conna\u00eetre les services requis pour chacun des usagers et ainsi cr\u00e9er automatiquement les routines de travail des intervenants. Ces routines permettent de voir l\u2019\u00e9tat d\u2019avancement en temps r\u00e9el de l\u2019ex\u00e9cution des interventions par le personnel.<\/li><\/ul><p><br \/>Enfin, l\u2019organisation du travail des intervenants est optimis\u00e9e et adapt\u00e9e aux besoins du milieu, ce qui facilite la planification des t\u00e2ches et le suivi des responsabilit\u00e9s.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-133d340b e-con-full e-flex e-con e-child\" data-id=\"133d340b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-75591743 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"75591743\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>Administrative<\/strong><\/p><p>L\u2019optimisation op\u00e9rationnelle repose sur la centralisation de l\u2019information au m\u00eame endroit, ce qui favorise une gestion structur\u00e9e et efficace des donn\u00e9es. Cette approche facilite la consultation et le partage des informations essentielles.<\/p><ul><li><strong>Les rapports et les statistiques<\/strong> g\u00e9n\u00e9r\u00e9s permettent de g\u00e9rer et de visualiser ais\u00e9ment les indicateurs-cl\u00e9s de performance (KPI) mais aussi l\u2019ensemble des informations \u00a0administratives au m\u00eame endroit.<\/li><li><strong>Facilitation du processus de certification<\/strong>, lors des visites d\u2019inspection men\u00e9es par le Conseil qu\u00e9b\u00e9cois d\u2019agr\u00e9ment (CQA), le minist\u00e8re de la Sant\u00e9 et des Services sociaux (MSSS) ou les services d\u2019incendie.<\/li><\/ul><p><strong><br \/>La cr\u00e9dibilit\u00e9 de l\u2019organisation est ainsi augment\u00e9e ou maintenue<\/strong> aupr\u00e8s des diff\u00e9rentes parties prenantes, telles que les familles, les proches aidants et les \u00e9tablissements comme le CIUSSS. Cette transparence et cette rigueur favorisent la confiance et la collaboration entre tous les acteurs impliqu\u00e9s.<\/p><p><strong>Financi\u00e8re<br \/><\/strong><br \/>La gestion financi\u00e8re repose sur une comptabilit\u00e9 pr\u00e9cise des services, afin d\u2019optimiser les revenus et de suivre les interventions non planifi\u00e9es.<\/p><ul><li>En<strong> RPA<\/strong> cela signifie d\u2019\u00eatre en mesure d\u2019augmenter les revenus, par la comptabilisation des services \u00e0 la carte offert et\/ou les interventions ponctuelles (non-planifier).<\/li><li>Pour les <strong>RI-RTF<\/strong>, il s\u2019agit d\u2019assurer un suivi rigoureux et de justifier la modification de l\u2019outil de classification, pour refl\u00e9ter fid\u00e8lement les besoins des usagers.<\/li><\/ul><p><strong><br \/>Les \u00e9valuations plus pr\u00e9cises<\/strong>, sont moins sujettes \u00e0 contestation de la part des familles et des proches, ce qui renforce la stabilit\u00e9 financi\u00e8re et la transparence des op\u00e9rations.<strong>\u00a0<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-dadffbc e-flex e-con-boxed e-con e-parent\" data-id=\"dadffbc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-35e005a4 elementor-widget elementor-widget-menu-anchor\" data-id=\"35e005a4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"acco\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3de802aa elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"3de802aa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e47ffbb e-flex e-con-boxed e-con e-parent\" data-id=\"e47ffbb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-af03cf1 elementor-widget elementor-widget-heading\" data-id=\"af03cf1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Accompagnement et support personnalis\u00e9\u200b<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-60d4531 e-flex e-con-boxed e-con e-parent\" data-id=\"60d4531\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-6c72f38a e-con-full e-flex e-con e-child\" data-id=\"6c72f38a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-3e7ab7bb e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"3e7ab7bb\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;slideInLeft&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6055b33e elementor-widget elementor-widget-image\" data-id=\"6055b33e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"600\" src=\"https:\/\/www-staging.telemedic.ca\/wp-content\/uploads\/2025\/12\/service-SOFI-02-1.webp\" class=\"attachment-large size-large wp-image-49\" alt=\"\" srcset=\"https:\/\/www-staging.telemedic.ca\/wp-content\/uploads\/2025\/12\/service-SOFI-02-1.webp 600w, https:\/\/www-staging.telemedic.ca\/wp-content\/uploads\/2025\/12\/service-SOFI-02-1-300x300.webp 300w, https:\/\/www-staging.telemedic.ca\/wp-content\/uploads\/2025\/12\/service-SOFI-02-1-150x150.webp 150w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-58eef70 e-con-full e-flex e-con e-child\" data-id=\"58eef70\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-59ed3621 elementor-widget elementor-widget-text-editor\" data-id=\"59ed3621\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>L\u2019accompagnement offert \u00e0 chaque client repose sur un support personnalis\u00e9, adapt\u00e9 aux besoins sp\u00e9cifiques de chacun. Ce support vise \u00e0 assurer une exp\u00e9rience positive et \u00e0 faciliter la r\u00e9ussite de chaque phase du parcours client.<\/p><ul><li><strong>Un support client\u00a0<\/strong>avec un suivi attentif est assur\u00e9 tout au long du processus, permettant de r\u00e9pondre rapidement aux demandes et besoins.<\/li><li><strong>Notre soutien technique illimit\u00e9<\/strong> offre un d\u00e9lai m\u00e9dian de r\u00e9solution des probl\u00e8mes en 20min, et vous assure de parler avec un \u00eatre humain pour vous accompagner.<\/li><li><strong>La phase de succ\u00e8s client<\/strong> est marqu\u00e9e par le maintien des acquis et un support continu dans l\u2019\u00e9volution du client, garantissant une utilisation optimale du logiciel.<\/li><li><strong>L\u2019implantation et formation adapt\u00e9e <\/strong>sont con\u00e7ues de mani\u00e8re sp\u00e9cifique, tenant compte de la r\u00e9alit\u00e9 de chaque milieu afin de maximiser l\u2019efficacit\u00e9 et l\u2019int\u00e9gration des nouvelles pratiques.<\/li><\/ul><p><br \/>Toutes ces mesures visent une implantation r\u00e9ussie et harmonieuse dans vos \u00e9tablissements.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5add15b e-flex e-con-boxed e-con e-parent\" data-id=\"5add15b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-688fc3b5 elementor-widget elementor-widget-menu-anchor\" data-id=\"688fc3b5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"service\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-73e015c2 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"73e015c2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-91cc2c8 e-flex e-con-boxed e-con e-parent\" data-id=\"91cc2c8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cb7c9c6 elementor-widget elementor-widget-heading\" data-id=\"cb7c9c6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Meilleure qualit\u00e9 de service<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2043e32e e-flex e-con-boxed e-con e-parent\" data-id=\"2043e32e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-5dcf98b4 e-con-full e-flex e-con e-child\" data-id=\"5dcf98b4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-413e95f4 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"413e95f4\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;slideInLeft&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5e0b6787 elementor-widget elementor-widget-image\" data-id=\"5e0b6787\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"600\" src=\"https:\/\/www-staging.telemedic.ca\/wp-content\/uploads\/2025\/12\/service-SOFI-04.webp\" class=\"attachment-large size-large wp-image-50\" alt=\"\" srcset=\"https:\/\/www-staging.telemedic.ca\/wp-content\/uploads\/2025\/12\/service-SOFI-04.webp 600w, https:\/\/www-staging.telemedic.ca\/wp-content\/uploads\/2025\/12\/service-SOFI-04-300x300.webp 300w, https:\/\/www-staging.telemedic.ca\/wp-content\/uploads\/2025\/12\/service-SOFI-04-150x150.webp 150w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-60859706 e-con-full e-flex e-con e-child\" data-id=\"60859706\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-62ca8cfc elementor-widget elementor-widget-text-editor\" data-id=\"62ca8cfc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul>\n<li><strong>Information centralis\u00e9e<\/strong>, facile d\u2019acc\u00e8s et disponible en tout temps.<br \/><br \/><\/li>\n<li><strong>Optimisation des processus et de l\u2019efficacit\u00e9<\/strong> des \u00e9quipes.<br \/><br \/><\/li>\n<li><strong>M\u00e9canisme d\u2019intelligence et d\u2019automatisation<\/strong> qui favorise la mise en place des meilleures pratiques.<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4347e671 e-flex e-con-boxed e-con e-parent\" data-id=\"4347e671\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1059ccbc elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"1059ccbc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Solutions SOFI : logiciel gestion RPA Qu\u00e9bec pour structurer soins, tra\u00e7abilit\u00e9 et conformit\u00e9 en milieux de vie<\/p>\n","protected":false},"author":1,"featured_media":415,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_yoast_wpseo_title":"Logiciel gestion milieu de vie Qu\u00e9bec | RPA, RI et CHSLD","_yoast_wpseo_metadesc":"Logiciel gestion milieu de vie Qu\u00e9bec pour RPA, RI et CHSLD. Centralisez soins, tra\u00e7abilit\u00e9 et conformit\u00e9.","_ccai_fb_message":"","_ccai_fb_hashtags":"","_ccai_fb_image":415,"_ccai_fb_date":"","_ccai_fb_approved":false,"_ccai_li_message":"","_ccai_li_hashtags":"","_ccai_li_image":415,"_ccai_li_date":"","_ccai_li_approved":false,"_ccai_fb_status":"","_ccai_li_status":"","footnotes":""},"categories":[],"class_list":["post-45","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.9 (Yoast SEO v26.9) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Logiciel gestion milieu de vie Qu\u00e9bec | RPA, RI et CHSLD<\/title>\n<meta name=\"description\" content=\"Logiciel gestion milieu de vie Qu\u00e9bec pour RPA, RI et CHSLD. Centralisez soins, tra\u00e7abilit\u00e9 et conformit\u00e9.\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"fr_CA\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Solutions SOFI | Logiciel gestion RPA Qu\u00e9bec\" \/>\n<meta property=\"og:description\" content=\"D\u00e9couvrez comment SOFI structure la gestion des soins en RPA, RI et CHSLD au Qu\u00e9bec.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www-staging.telemedic.ca\/solution\/\" \/>\n<meta property=\"og:site_name\" content=\"Telemedic\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/TelemedicSOFI\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-05T20:24:23+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www-staging.telemedic.ca\/wp-content\/uploads\/2026\/02\/Bandeau-SOFI-v2-03.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1920\" \/>\n\t<meta property=\"og:image:height\" content=\"600\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:title\" content=\"Solutions\" \/>\n<meta name=\"twitter:label1\" content=\"Estimation du temps de lecture\" \/>\n\t<meta name=\"twitter:data1\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www-staging.telemedic.ca\/solution\/\",\"url\":\"https:\/\/www-staging.telemedic.ca\/solution\/\",\"name\":\"Logiciel gestion milieu de vie Qu\u00e9bec | RPA, RI et CHSLD\",\"isPartOf\":{\"@id\":\"https:\/\/www-staging.telemedic.ca\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www-staging.telemedic.ca\/solution\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www-staging.telemedic.ca\/solution\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www-staging.telemedic.ca\/wp-content\/uploads\/2026\/02\/Bandeau-SOFI-v2-03.jpg\",\"datePublished\":\"2025-12-18T14:20:42+00:00\",\"dateModified\":\"2026-03-05T20:24:23+00:00\",\"description\":\"Logiciel gestion milieu de vie Qu\u00e9bec pour RPA, RI et CHSLD. Centralisez soins, tra\u00e7abilit\u00e9 et conformit\u00e9.\",\"breadcrumb\":{\"@id\":\"https:\/\/www-staging.telemedic.ca\/solution\/#breadcrumb\"},\"inLanguage\":\"fr-CA\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www-staging.telemedic.ca\/solution\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-CA\",\"@id\":\"https:\/\/www-staging.telemedic.ca\/solution\/#primaryimage\",\"url\":\"https:\/\/www-staging.telemedic.ca\/wp-content\/uploads\/2026\/02\/Bandeau-SOFI-v2-03.jpg\",\"contentUrl\":\"https:\/\/www-staging.telemedic.ca\/wp-content\/uploads\/2026\/02\/Bandeau-SOFI-v2-03.jpg\",\"width\":1920,\"height\":600,\"caption\":\"Solutions SOFI\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www-staging.telemedic.ca\/solution\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Accueil\",\"item\":\"https:\/\/www-staging.telemedic.ca\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Solutions\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www-staging.telemedic.ca\/#website\",\"url\":\"https:\/\/www-staging.telemedic.ca\/\",\"name\":\"Telemedic\",\"description\":\"Logicile de gestion en milieu de vie\",\"publisher\":{\"@id\":\"https:\/\/www-staging.telemedic.ca\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www-staging.telemedic.ca\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-CA\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www-staging.telemedic.ca\/#organization\",\"name\":\"Telemedic\",\"url\":\"https:\/\/www-staging.telemedic.ca\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-CA\",\"@id\":\"https:\/\/www-staging.telemedic.ca\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www-staging.telemedic.ca\/wp-content\/uploads\/2025\/12\/cropped-Logo_Sofi_Noir-1-1.webp\",\"contentUrl\":\"https:\/\/www-staging.telemedic.ca\/wp-content\/uploads\/2025\/12\/cropped-Logo_Sofi_Noir-1-1.webp\",\"width\":1612,\"height\":598,\"caption\":\"Telemedic\"},\"image\":{\"@id\":\"https:\/\/www-staging.telemedic.ca\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/TelemedicSOFI\",\"https:\/\/www.linkedin.com\/company\/t-l-m-dic-inc\/\"]}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Logiciel gestion milieu de vie Qu\u00e9bec | RPA, RI et CHSLD","description":"Logiciel gestion milieu de vie Qu\u00e9bec pour RPA, RI et CHSLD. Centralisez soins, tra\u00e7abilit\u00e9 et conformit\u00e9.","robots":{"index":"noindex","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"og_locale":"fr_CA","og_type":"article","og_title":"Solutions SOFI | Logiciel gestion RPA Qu\u00e9bec","og_description":"D\u00e9couvrez comment SOFI structure la gestion des soins en RPA, RI et CHSLD au Qu\u00e9bec.","og_url":"https:\/\/www-staging.telemedic.ca\/solution\/","og_site_name":"Telemedic","article_publisher":"https:\/\/www.facebook.com\/TelemedicSOFI","article_modified_time":"2026-03-05T20:24:23+00:00","og_image":[{"width":1920,"height":600,"url":"https:\/\/www-staging.telemedic.ca\/wp-content\/uploads\/2026\/02\/Bandeau-SOFI-v2-03.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_title":"Solutions","twitter_misc":{"Estimation du temps de lecture":"5 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www-staging.telemedic.ca\/solution\/","url":"https:\/\/www-staging.telemedic.ca\/solution\/","name":"Logiciel gestion milieu de vie Qu\u00e9bec | RPA, RI et CHSLD","isPartOf":{"@id":"https:\/\/www-staging.telemedic.ca\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www-staging.telemedic.ca\/solution\/#primaryimage"},"image":{"@id":"https:\/\/www-staging.telemedic.ca\/solution\/#primaryimage"},"thumbnailUrl":"https:\/\/www-staging.telemedic.ca\/wp-content\/uploads\/2026\/02\/Bandeau-SOFI-v2-03.jpg","datePublished":"2025-12-18T14:20:42+00:00","dateModified":"2026-03-05T20:24:23+00:00","description":"Logiciel gestion milieu de vie Qu\u00e9bec pour RPA, RI et CHSLD. Centralisez soins, tra\u00e7abilit\u00e9 et conformit\u00e9.","breadcrumb":{"@id":"https:\/\/www-staging.telemedic.ca\/solution\/#breadcrumb"},"inLanguage":"fr-CA","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www-staging.telemedic.ca\/solution\/"]}]},{"@type":"ImageObject","inLanguage":"fr-CA","@id":"https:\/\/www-staging.telemedic.ca\/solution\/#primaryimage","url":"https:\/\/www-staging.telemedic.ca\/wp-content\/uploads\/2026\/02\/Bandeau-SOFI-v2-03.jpg","contentUrl":"https:\/\/www-staging.telemedic.ca\/wp-content\/uploads\/2026\/02\/Bandeau-SOFI-v2-03.jpg","width":1920,"height":600,"caption":"Solutions SOFI"},{"@type":"BreadcrumbList","@id":"https:\/\/www-staging.telemedic.ca\/solution\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Accueil","item":"https:\/\/www-staging.telemedic.ca\/"},{"@type":"ListItem","position":2,"name":"Solutions"}]},{"@type":"WebSite","@id":"https:\/\/www-staging.telemedic.ca\/#website","url":"https:\/\/www-staging.telemedic.ca\/","name":"Telemedic","description":"Logicile de gestion en milieu de vie","publisher":{"@id":"https:\/\/www-staging.telemedic.ca\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www-staging.telemedic.ca\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-CA"},{"@type":"Organization","@id":"https:\/\/www-staging.telemedic.ca\/#organization","name":"Telemedic","url":"https:\/\/www-staging.telemedic.ca\/","logo":{"@type":"ImageObject","inLanguage":"fr-CA","@id":"https:\/\/www-staging.telemedic.ca\/#\/schema\/logo\/image\/","url":"https:\/\/www-staging.telemedic.ca\/wp-content\/uploads\/2025\/12\/cropped-Logo_Sofi_Noir-1-1.webp","contentUrl":"https:\/\/www-staging.telemedic.ca\/wp-content\/uploads\/2025\/12\/cropped-Logo_Sofi_Noir-1-1.webp","width":1612,"height":598,"caption":"Telemedic"},"image":{"@id":"https:\/\/www-staging.telemedic.ca\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/TelemedicSOFI","https:\/\/www.linkedin.com\/company\/t-l-m-dic-inc\/"]}]}},"_links":{"self":[{"href":"https:\/\/www-staging.telemedic.ca\/fr\/wp-json\/wp\/v2\/pages\/45","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www-staging.telemedic.ca\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www-staging.telemedic.ca\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www-staging.telemedic.ca\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www-staging.telemedic.ca\/fr\/wp-json\/wp\/v2\/comments?post=45"}],"version-history":[{"count":99,"href":"https:\/\/www-staging.telemedic.ca\/fr\/wp-json\/wp\/v2\/pages\/45\/revisions"}],"predecessor-version":[{"id":1514,"href":"https:\/\/www-staging.telemedic.ca\/fr\/wp-json\/wp\/v2\/pages\/45\/revisions\/1514"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www-staging.telemedic.ca\/fr\/wp-json\/wp\/v2\/media\/415"}],"wp:attachment":[{"href":"https:\/\/www-staging.telemedic.ca\/fr\/wp-json\/wp\/v2\/media?parent=45"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www-staging.telemedic.ca\/fr\/wp-json\/wp\/v2\/categories?post=45"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}